The Conference » Session Descriptions
June 21, 2011 : DAY 1
11:00 a. m.
Corporate Productivity: Improving Business Performance by Aligning Facilities with Business Needs
Oliver J. Jones, BSc, MBA, FRICS, FRSA
Knowledge Level: Academic & Operational
The presentation will set out the argument for a new performance management approach and suggest both the quantitative and qualitative factors that today’s leading facility managers need to consider in order to impact corporate productivity. Taking the leap into measuring the impact of new technology and new generational attitudes to work on traditional facility management models is ambitious—and forces innovative thinking. This presentation will summarize the techniques for measurement and encourage more proactive facility management.
Learning Objectives:
- Discover why corporate productivity is the only real measure that counts in today’s increasingly demanding corporate world.
- Gain insight into how FM-influenced outputs can impact corporate productivity.
- Assess your own organization and take steps to enhance levels of interaction with parallel corporate functions.
- Learn how to achieve greater recognition through clear communications and enhanced business performance.
2:00 p.m.
IFMA’s New Credential: The Sustainability Facility Professional (SFP)
Christopher P. Hodges, P.E., CFM, LEED AP, IFMA Fellow
Knowledge Level: Operational
IFMA has identified aging building stock as one of the eight major trends that would have the highest impact on the future of the profession. In order to create more sustainable facilities, FMs need the education and tools to create a sustainable facility management program that has all of the right elements, custom-fit to their organization. IFMA has launched a new credential program targeting sustainable facility management. The Sustainability Facility Professional™ (SFP™) arms FMs with a toolkit of sustainable practices for existing buildings. The new credential empowers the FM and sets them apart from others in the field.
Learning Objectives:
- Learn about the role of facility managers in sustainable facility management.
- Hear about the three courses in the SFP program.
- Learn how the SFP will apply to the life of the facility manager.
2:45 p.m.
Energy Benchmarking in Buildings: The Role of the Facility Manager
Christopher P. Hodges, P.E., CFM, LEED AP, IFMA Fellow
Jon Seller
Knowledge Level: Operational
Understanding current measuring and monitoring techniques and practices will lead to a better understanding of how to reduce the building’s demand on the environment and the need for energy to run them. The ultimate goal is to arm the facility manager with better tools for measuring, and thus improving the efficiency of their facilities. The presentation will review the current practices in measuring and monitoring energy consumption, and disclosure requirements in the U.S. and Asia. The impact of cultural issues in addressing energy management will also be outlined.
Learning Objectives:
- Discover the importance of energy consumption reporting as an organizational business requirement.
- Learn the requirements for energy efficiency reporting in the U.S. and Asia.
- Learn about the facility manager’s role in measuring and monitoring energy consumption.
- Learn how the facility manager can drive efficiency improvements in energy management.
3:30 p.m.
BIM and FM: Bridging the Divide
Michael Schley, IFMA Fellow
Knowledge Level: Academic & Operational
This session will outline the benefits of Building Information Modeling technology for facility managers. Learn about the value of BIM and discover how to improve space, occupancy and maintenance management. Walk away with a BIM strategy for your facility.
Learning Objectives:
- Learn more about BIM technology.
- Hear about the advantages of incorporating BIM into a facility operations and management strategy.
- Discover how BIM will change the facility management profession.
- Learn how to assess the use of BIM technology for your organization.
4:00 p.m.
Making CRE Partnerships Work in Asia Pacific
Jordi Martin
Companies operating across Asia Pacific are presenting their corporate real estate managers with twin challenges: drive down the total real estate occupancy expense while making the CRE portfolio highly responsive to the rapidly changing business environment. Learn how these seemingly impossible goals can be met through untraditional approaches.
Learning Objectives:
- Learn to drive down cost and increase portfolio responsiveness.
- Learn to focus on strategic relationship management.
- Develop capabilities that the C-suite and business unit leaders value the most.
4:45 p.m.
Asset Based Energy Optimization for Facilities
Rick van Driel
Buildings may be responsible for consuming approximately 40% of energy worldwide, but it is the myriad of complex assets within the building, that actually use the energy. It is estimated that as much as 50% of this energy is wasted, this session will discuss the different solutions available to realise optimal energy profile for buildings including; Passive Design, Automation and Control, and Asset Based Optimisation.
June 22, 2011: DAY 2
9:15 a.m.
Effective Leadership and Development Strategies in Modern and Global Organizations
Steve Read
Knowledge Level: Operational
This session will explore the necessary ingredients for effective leadership development and sustained enhancements to leadership capability. Gain insight into John Adair’s current thinking in the field of global leadership, and his role as Chair of Strategic Leadership at the United Nations.
Learning Objectives:
- Gain an understanding of the need for effective leadership strategies.
- Learn the ingredients of effective leadership development.
- Discover the link between leadership and performance.
- Learn to sustain effective leadership.
9:30 a.m.
Can People Really Work Effectively in Their Workplaces?
Tondy O. Lubis, LEED AP
Knowledge Level: Executive
The current trend of open workspace design creates more interruptions for people working in it. The current technology of emails, instant messenger, social networks and mobile devices are not helping either. Even worse, the new technology such as Unified Communication is practically creating even more interruptions to the human capital. Work follows everywhere people go. It does not recognize geographical boundaries and/or time differences. On the other hand corporations around the world are promoting work/life balance. Is this possible? How should we approach this from a facility management point of view?
Learning Objectives:
- Identify possible problems with productivity versus current workplace design.
- Identify possible problems with productivity versus current and new technology.
- Understand the possible solutions that facility management can provide.
10:00 a.m.
The Challenges of FM Talent Recruitment and Retention Across Asia
Victoria Evans
James Stephenson
Knowledge Level: Academic & Operational
To outperform competitors and secure the best quality staff, a business requires a coherent recruitment, training and retention policy that is both transparent and goal orientated. Retention is the key to consistent business performance. By aligning individual goals to business objectives and truly integrating the workforce into company values, existing employees become the most cost-effective tool in promoting the company brand; which in turn attracts the best professionals and retains the highest quality caliber assets.
Learning Objectives:
- Develop the ability to identify and assess current recruitment and retention issues.
- Understand reasons for variations in recruitment and retention rates in FM across Asia.
- Apply knowledge of variations to improve present recruitment and retention rates.
- Integrate ideas at senior- and middle-management levels, as well as general workforce, to align business and employee objectives.
10:15 a.m.
People and Performance Management: The Significance of Motivation in Individuals as the Key to Delivering Best Service
Yetunde Ogungbemi
Knowledge Level: Academic & Operational
Reduced work efficiency and enthusiasm for work can all be traced to low staff morale and work motivational issues. This frequently leads to labor loss and a constant need to retrain new staff, which takes up financial and managerial resources. Organizations that desire to keep pace with contemporaries and achieve success need experienced and motivated staff to stay ahead. Learn to examine what motivates individuals in the workplace, and apply that knowledge to the facility management field.
Learning Objectives:
- Learn to apply the Job Characteristics Model to understand different employee motivators.
- Understand how to give staff a sense of identity and significance.
- Discover how to utilize job redesign to break monotony and improve motivation.
11:30 a.m.
Facility Cost Modeling: Examples from the U.S. Experience
Peter Lufkin
Knowledge Level: Academic & Executive
Learn about the demand for, and evolution of facility cost modeling. Discover how facility cost models have moved from ad hoc benchmarks to detailed models of the total life cycle for individual facilities. Identify opportunities to lower cost and measure your return on energy investments.
Learning Objectives:
- Understand the demand for objective estimates.
- Learn about the evolution of facility cost modeling.
- Hear about recent enhancements to facility cost modeling.
- Learn about the most significant conclusions involving facility cost models.
12:00 p.m.
IFMA Foundation Book Proposal: Workplace Strategy
Marcus Bowen
Knowledge Level: Academic & Operational
Discover how to prepare for the future of work in the facility management profession as Marcus Bowen discusses the IFMA Foundation book focused on workplace strategy. Examine the forces driving workplace change and how those forces affect FM. This session will provide practical tools to show facility managers how to take the driver’s seat, become more strategic and lead change in the workplace—whether their culture embraces it or not.
Learning Objectives:
- Examine current thinking when it comes to the workplace.
- Take a look at global issues affecting the future of work.
- Learn about successful strategies for leading change in the workplace.
- Hear about tactics and trends to watch related to the future of work.
2:15 p.m.
The New Rules of Leadership: Beyond the Seven Failings of Really Useless Leaders
Steven Sonsino
Knowledge Level: Academic
Who are the business leaders of tomorrow? And how will they change the face of FM around the world? According to most leadership research, the answer to both questions is a resounding "no one really knows." But in this provocative keynote session, Steven Sonsino, CEO of the Tomorrow Leaders Institute and author of the bestselling “Seven Failings of Really Useless Leaders,” challenges FM companies around the world to go beyond the Seven Failings and to adopt the New Rules of Leadership.
Learning Objectives:
- Learn to influence more widely than you ever have before.
- Gain the authority you need to operate more successfully.
- Confidently motivate and inspire the executives and teams around you.
- Lead the essential change demanded by 21st century FM projects.